At Treat Better Health, we treat trust as part of good care. This Privacy Policy explains how we handle information you share through this website, our forms, and our communications.
What this policy covers
This policy applies to the Treat Better Health website and the ways you choose to interact with it. It does not replace any privacy notice or consent form that may apply to a separate clinical service.
Information you choose to share
You may choose to share information when you contact us, sign up for health notes, respond to a form, or ask about a service. This can include:
- Your name and contact details.
- Your service preferences and the questions you include in a message.
- Information you provide when managing your newsletter preferences.
Information collected when you use the site
Like most websites, this site may receive limited technical information such as browser type, device information, pages visited, and general interaction data. We use this information to keep the site secure, understand what is useful, and improve the experience.
How we use information
We may use information to respond to your request, provide the communication you asked for, improve our website and services, prevent misuse, and meet applicable legal or professional obligations. We do not sell personal information.
Cookies and similar tools
The website may use essential technologies that help pages function and optional tools that help us understand site performance. Your browser settings may allow you to manage or block cookies. Blocking some tools may affect how the site behaves.
When information is shared
We may work with trusted providers that help us host, secure, communicate through, or understand the website. They may access information only as needed to provide those services and are expected to protect it. We may also disclose information when required by law, to protect safety, or to defend our rights.
How we protect information
We use reasonable administrative, technical, and physical safeguards designed to protect information. No online transmission or storage system can be guaranteed to be completely secure, so please avoid sending sensitive health details through a general website form unless we specifically ask for them.
Your choices
You can ask us to update information, stop sending newsletter messages, or explain how a request is being handled. To leave the newsletter, visit our unsubscribe page. For other privacy questions, please contact our team.
Children’s privacy
This website is intended for a general audience and is not designed to knowingly collect information from children without appropriate permission.
Changes to this policy
We may update this policy when our website, practices, or legal obligations change. The current version will be available on this page. We encourage you to revisit it when you have questions.
Questions
If something in this policy is unclear, we would rather explain it than leave you guessing. Please get in touch.